Treat Paine Metcalf

From the blog

About Me

profile-picI’ve been a software engineer since I was in middle school when I began programming video games in Visual Basic. I’m obsessed with the junction between technical potential and human experience. Another way to say this: the junction where art meets science, or research meets application. This is the essence of engineering. The most powerful piece of software is ultimately a failure if its operation is not intuitive and simple.

I’ve been fascinated with reality, and my role within it, since a very young age. Since I was raised in a religious home, I naturally pursued an understanding of reality through religion. After failing to experience a meaningful connection to reality through religious outlets, I turned to science. After reading several of Hawking’s books including A Brief History of Time, and The Universe in a Nutshell, I fell in love with science, and have been on a path of continuous learning ever since.

Currently, I’m working at Perceptive Software as a Development Support Professional. My ultimate goal is to someday work at SpaceX and use my software engineering skills to contribute meaningfully to the cause of making humanity multi-planetary.

Contact me at treat(at)treatmetcalf.com


Résumé


Client Feedback

“Treat is exceptionally knowledgeable in supporting the ImageNow system. I am glad to work with him in my learning process.

-Nicole Huettl, Minnesota State University Mankato

“Treat did a great job helping out as he always does. He’s very knowledgeable and helpful.

-Ryan Block, Texas Scottish Rite Hospital For Crippled Children

“I spoke with several techs during that time (…) but I finally got hold of a good one that at least sounded like he knew what he was doing: Treat Metcalf. (…)  He provided the knowledge and skill along with the confidence when talking with me about what needed to get done.  I really appreciated that.”

-Andrea Lamkin, Academy Sports

“Fabulous feedback and super beneficial to sales.”

-Tyler Groepper

Senior Account Executive-Education

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Sharp guy, great communication skills, knows what he’s doing.  Kudos.”

-Eric Doersch

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“Treat was extremely helpful and understanding of the issue. He was able to help me solve my issue very quickly!”

-Anthony Grinshpan , Central DuPage Hospital

 

“I just want to say that the Technical skills of the Analyst Treat Metcalf always exceed my expectations. Very courteous, helpful and so understanding….I look forward to him accepting my cases- he seems to resolve in such a timely fashion.”

-Dalisha McCray, Ingram Micro Inc.

“Treat Metcalf was especially fantastic walking me through the fix he was providing for our user replication problem. If our network guys restructure the LDAP again, I could fix this issue myself. I appreciate that kind of knowledge sharing. Exceptional support!! Thanks again.”

-Emily Wells, University of Saint Thomas

“I got this feedback for Treat Metcalf this afternoon from Ryan over at the University of Nebraska at Kearney and I wanted to pass it along.  I’ve worked with this customer quite a bit and these types of interactions go a long way.

Great work Treat!”

-Rich Gaul

Professional Services

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“FYI. This guy rocked. And taught me a lot in the process.”

-Ryan Foxworthy

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“Treat stayed on the phone over 2 hours helping me with admin issues and making sure we had Business Insight installed so I can see reports. (…) Big thanks I learned more about Imagenow admin during our call than I have in the last 4 months.

-Dean Christopher, Charlotte-Mecklenburg Hospital Authority

This was one of the best support calls I’ve had. I’m almost glad I had the issue. (…) And it’s amazing how Perceptive Support sticks with the issue through to resolution.”

-Karla Gibson, Georgia Institute of Technology

“Treat was extremely helpful and a pleasure to work with.”

– Anthony Grinshpan, Central DuPage Hospital

“Treat was exceptionally helpful in resolving this issue. I appreciated his follow-through and responsiveness.”

– Christopher O’Connor, University of Wisconsin-Whitewater

“Analyst was very easy to work with and supportive.”

– Eshowe Sheldon, Complete Healthcare Resources

“I’ve worked with Treat Metcalf before and he was great again. He is always professional and yet courteous. I don’t ever mind calling or submitting a case because of analysts like Treat.

-Karla Gibson, Georgia Institute of Technology

“Treat did a great job helping out as he always does. He’s very knowledgeable and helpful.”

– Ryan Block, Texas Scottish Rite Hospital For Crippled Children

“Treat was an absolute joy to work with.   He was professional and friendly and very knowledgeable and patient with me.   Thank you so much Treat.”

“Treat just ROCKS!  Pleasant to work with and great knowledge!

“Treat Metcalf was one of the most courteous and pleasant analysts I have talked to over the phone. He had a very good technical knowledge of the product (…)”

“Treat Metcalf was my analyst.  Awesome guy! Thanks so much!  VERY knowledgeable courteous and patient… Wish he worked for us!!!!

“(…) Treat seemed very knowledgeable, courteous and very professional.”

“Treat Metcalf always goes the extra yard providing assistance

“Treat is a great tech with kind patience and obvious desire to be helpful.  Took some time but got to the solution after taking the time to step through the problem process with proper tools.”

“Treat was very engaging and had an immediate answer to our dilemma.  Thank you!”

“The support was phenomenal!  Treat is really easy to understand.  There are no communication barriers ever with him.  He is not just reading support documents, he knows what he’s talking about and has the technical skills.  He is also good about knowing who to pull in if he needs more help.”

“Treat was fantastic I enjoy working with him.  He is diligent and is always on top of my issues.  Thank You Treat!!!”

“Treat gave a thorough why & how explanation of the situation.”

“[Treat] went out of his way to make sure I was able to resolve this issue and that I understood the material in the knowledge base.”

“Treat was fantastic, I enjoy working with him.  He is diligent and is always on top of my issues.  Thank You Treat!!!”

“Treat is awesome to work with.  He knows his stuff.”

“Treat and Corbin are great resources. They are very knowledgeable and professional. It’s always a pleasure to work with them because I know the issue will get resolved quickly and correctly!!!”

Pleasure working with Treat. Above and beyond to resolve this issue. With the help he provided we were able to fix the problem.”

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